Privacy Policy

Last updated: March 2026

BEmpowered Thoughts Consulting Inc. (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

1. Scope and governing laws

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, communicate with us, or use our coaching, consulting, and hypnotherapy services.

We are located in British Columbia, Canada, and our handling of personal information is intended to comply with the British Columbia Personal Information Protection Act (“PIPA”) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”) and other privacy laws that may apply based on where our clients are located.

2. What personal information we collect

Depending on how you interact with us, we may collect the following types of personal information:

  • Contact details: name, email address, phone number, mailing address, time zone.
  • Background and onboarding information: information you share about your goals, focus areas, and relevant personal or professional context.
  • Booking, billing, and transaction information: session dates and times, services purchased, payment amounts and method. Payment card details are processed by our third party payment processor and are not stored by us.
  • Session related information: notes about your goals, progress, action items and, where applicable, limited hypnotherapy session notes used to support your work with us. These are coaching/consulting notes and are not regulated health records.
  • Communications: emails and messages you send us, contact form submissions, testimonials or feedback you choose to provide.
  • Technical and usage data: IP address, browser type, device information, the pages you visit, the time and date of your visit, and related analytics data collected through cookies or similar technologies.
  • Marketing preferences: your choices about receiving newsletters, updates, or promotional communications.

We do not intentionally collect sensitive identifiers such as social insurance numbers, nor information about children under 13, and we ask that you do not provide such information.

3. How we collect personal information

We may collect personal information:

  • Directly from you, when you complete forms on our website, book a session, sign a waiver or service agreement, participate in sessions, respond to emails, or communicate with us in any way.
  • Automatically, when you use our website, through cookies, pixels, log files, and similar technologies.
  • From third parties, such as scheduling platforms, payment processors, email marketing providers, or analytics tools that collect or process information on our behalf in accordance with their own privacy policies.

4. How we use personal information

We use personal information for purposes a reasonable person would consider appropriate in the circumstances, including to:

  • Provide and personalize our coaching, consulting, and hypnotherapy services, including scheduling sessions, keeping relevant notes, and following up on action items.
  • Communicate with you about your account, bookings, payments, program details, and other administrative matters.
  • Process payments and issue invoices or receipts through our third party payment processor.
  • Send you newsletters, resources, or promotional communications if you have opted in, and manage your choices about these communications.
  • Operate, maintain, secure, and improve our website and services, including understanding how visitors use our site and which content is most useful.
  • Comply with legal and regulatory requirements and protect our rights, property, and safety, as well as those of our clients and others.

5. Legal basis and consent

Where required by law, we rely on one or more of the following legal bases to process personal information:

  • Your consent, which you may withdraw subject to legal and contractual restrictions and reasonable notice.
  • To perform a contract with you or take steps at your request before entering into a contract (for example, to provide services you request).
  • Our legitimate interests in operating, improving, and protecting our business and services, provided those interests are balanced with your privacy rights.
  • Compliance with legal obligations.

By providing personal information, using our website, or engaging our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy, unless a different legal basis applies under applicable law.

6. How we share personal information

We do not sell your personal information. We may share personal information in the following limited circumstances:

  • Service providers: With trusted third party service providers who help us operate our website and business (for example, website hosting, scheduling, payment processing, email marketing, cloud storage, and analytics). These providers are only allowed to use your information to perform services for us and are expected to protect it appropriately.
  • Legal, safety, and compliance: When we believe disclosure is reasonably necessary to comply with applicable laws, regulations, or legal processes, or to protect the rights, property, or safety of us, our clients, or others.
  • Business transfers: In the unlikely event of a merger, reorganization, or similar business transaction, personal information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
  • With your consent: In any other situation where you have expressly authorized us to do so.

Because we work with clients and service providers in different places, your information may be transferred to and stored on servers located outside British Columbia, your province, or your country, where privacy laws may be different. In these cases, we take reasonable steps to ensure that your information is protected in a manner consistent with this Policy and applicable law.

7. Cookies and similar technologies

We may use cookies, pixels, and similar technologies to:

  • Help our website function properly and securely.
  • Remember your preferences and improve your experience.
  • Analyze website traffic and understand how visitors use our site.
  • Support marketing or advertising, where applicable.

You can usually set your browser to refuse some or all cookies or to alert you when cookies are being used. If you disable or refuse cookies, some parts of the website may not work properly.

8. How we protect and retain personal information

We use reasonable physical, technical, and organizational safeguards to protect personal information against loss, theft, misuse, and unauthorized access, disclosure, alteration, or destruction.

We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required or permitted by law, including to meet record keeping requirements and to resolve disputes.

9. Your rights and choices

Subject to limited exceptions under applicable law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete personal information.
  • Withdraw your consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.
  • Request that we delete or anonymize certain personal information, where required by law.

To exercise these rights, or to ask questions about your personal information, please contact us using the details in Section 11. We will respond within the time limits set out in applicable privacy laws.

If you are located in a jurisdiction with additional privacy rights (for example, the European Economic Area or the United Kingdom), you may have additional rights and may also have the right to lodge a complaint with your local data protection authority.

You can opt out of marketing emails at any time by using the “unsubscribe” link in our emails or by contacting us directly.

10. Third party websites

Our website may contain links to third party websites or services that are not owned or controlled by us.

This Privacy Policy does not apply to those third party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third party websites you visit.

11. Contact us

If you have any questions, concerns, or requests about this Privacy Policy or our privacy practices, please contact:

BEmpowered Thoughts Consulting Inc
Attn: Privacy Officer
#576, 2912 West Broadway
Vancouver, BC V6K 0E9
[email protected]

You also have the right to contact the Office of the Information and Privacy Commissioner for British Columbia if you have concerns about our handling of your personal information: www.oipc.bc.ca.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

When we make material changes, we will update the “Last updated” date at the top of this Policy. Your continued use of the website or services after any changes are posted indicates your acceptance of the updated Policy.